Terms and Conditions

SECTION 1 - AGREEMENT TO TERMS

1.1 Binding Contract. These Terms and Conditions ("Terms," "Agreement") constitute a legally binding contract between you ("Client," "User," "you," or "your") and JobScoot LLC ("JobScoot," "Company," "we," "us," or "our").

1.2 Acknowledgment and Acceptance. By visiting our website, creating an account, purchasing any subscription plan, or using any service offered by JobScoot, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

1.3 Non-Acceptance Consequences. If you do not agree to these Terms, you must immediately discontinue use of the website and services and must not complete any purchase.

1.4 Electronic Signature. The act of completing a purchase on our platform - including clicking "I Agree," checking the acknowledgment box at checkout, or submitting payment - constitutes your electronic signature and your full, unconditional acceptance of these Terms.

1.5 Universal Application. These Terms apply to all visitors, registered users, and paying clients of JobScoot without exception.

SECTION 2 - ELIGIBILITY

2.1 Age Requirement. You must be at least 18 years of age to purchase or use JobScoot's services.

2.2 Work Authorization. You must be legally authorized to work in the United States or be actively seeking employment authorization in the United States.

2.3 Information Accuracy. You represent and warrant that all information you provide to JobScoot - including your professional history, qualifications, credentials, and personal information - is accurate, truthful, and complete at the time of submission.

2.4 Right to Refuse Service. JobScoot reserves the right to refuse service, suspend, or terminate any account if it determines that false, misleading, or fraudulent information has been provided.

SECTION 3 - DESCRIPTION OF SERVICES

3.1 Service Overview. JobScoot is a career management and job search execution company. JobScoot provides done-for-you professional services to assist clients in their job search process within the United States job market.

3.2 Services Included. Services provided by JobScoot include, but are not limited to:

3.3 MSP Partnership Network. JobScoot operates through a network of MSP (Managed Service Provider) partnerships and a curated database of HR contacts across the United States. Access to this network is provided as part of the service and is not separately transferable or assignable to the client.

3.4 Add-On Services. Add-on services including but not limited to Job Discovery Assistance, LinkedIn Optimization, Interview Preparation, and 1:1 Career Briefings may be purchased separately and are subject to these same Terms.

SECTION 4 - WHAT JOBSCOOT IS NOT

4.1 Not a Recruitment Agency. JobScoot is NOT a recruiting agency, staffing firm, headhunter, or employment agency as defined under applicable state or federal law.

4.2 Not an Employer. JobScoot does NOT act as an employer, co-employer, or placement agency.

4.3 Not a Negotiator. JobScoot does NOT represent, broker, or negotiate employment terms on behalf of the client.

4.4 No Outcome Guarantees. JobScoot does NOT guarantee employment, job placement, interview invitations, recruiter responses, or any specific outcome from its services.

4.5 Execution Services Only. JobScoot provides execution and support services only. All hiring decisions are made exclusively by third-party employers and are entirely outside of JobScoot's control.

SECTION 5 - CLIENT OBLIGATIONS

5.1 Onboarding Requirement. The client agrees to complete the full onboarding process, including the 1:1 onboarding call with their assigned Customer Success Manager, within five (5) business days of the date of purchase. Failure to complete onboarding within this window does not entitle the client to a refund or service extension.

5.2 Accuracy of Information. The client is solely responsible for the accuracy, completeness, and truthfulness of all information provided to JobScoot, including professional history, skills, certifications, qualifications, and target roles. JobScoot bears no liability for outcomes resulting from inaccurate or incomplete information provided by the client.

5.3 Resume Approval. The client agrees to review the master resume prepared by JobScoot and provide written approval or revision requests within forty-eight (48) hours of delivery. Applications will not begin until the client approves the master resume. Delays in approval extend the service timeline but do not extend the billing cycle or entitle the client to a refund.

5.4 Communication Responsiveness. The client agrees to respond to all communications from their assigned JobScoot team within forty-eight (48) hours of receipt. Persistent non-responsiveness constitutes a failure to cooperate and releases JobScoot from any obligation to deliver services during that period.

5.5 Three-Attempt Rule. If the client fails to respond to three (3) consecutive outreach attempts made by the JobScoot team through any communication channel on file, JobScoot will document the attempts and flag the account as unresponsive. JobScoot will continue to make reasonable efforts to deliver services where possible but assumes no liability for reduced output due to client non-cooperation. The subscription will be cancelled at the end of the current billing cycle with no refund issued.

5.6 Provision of Job Links (Where Applicable). Clients on plans without the Job Discovery Assistant add-on are responsible for providing job links to their Application Specialist on a timely basis. Failure to provide job links does not suspend the billing cycle or entitle the client to a refund.

5.7 Lawful Use. The client agrees to use JobScoot's services only for lawful job search purposes and in compliance with applicable laws. The client shall not misuse the service to apply to positions for which they are knowingly unqualified or to misrepresent their credentials to prospective employers.

SECTION 6 - SUBSCRIPTIONS AND BILLING

6.1 Subscription Plans. JobScoot offers Monthly and Quarterly subscription plans at tiered pricing levels. Full details of each plan including features and pricing are available on the JobScoot website at the time of purchase.

6.2 Recurring Billing Authorization. By completing a purchase, you expressly and irrevocably authorize JobScoot and its designated payment processor, Stripe, to charge your provided payment method on a recurring basis as follows:

6.3 Automatic Renewal. All subscriptions automatically renew at the end of each billing cycle at the then-current rate unless cancelled in accordance with Section 7 of these Terms. It is the client's sole responsibility to cancel before the renewal date to avoid being charged for the next cycle.

6.4 No Proration. Subscription fees are not prorated for any portion of a billing cycle, whether at the start, mid-cycle cancellation, or any other time.

6.5 Quarterly Billing. Quarterly plan payments are charged as a single upfront payment for three months of service. A client cancelling a quarterly subscription mid-quarter will continue to receive services through the end of the paid quarter. No refund will be issued for remaining months within a paid quarter.

6.6 Pricing Changes. JobScoot reserves the right to modify subscription pricing at any time. Active subscribers will be notified of price changes at least thirty (30) days prior to the change taking effect. Continued use of the service after the effective date of a price change constitutes acceptance of the new pricing.

6.7 Failed Payments. In the event that a scheduled payment fails, JobScoot will attempt to retry the charge at intervals of three (3) and five (5) days from the original due date. If payment is not successfully collected within ten (10) days, service delivery may be suspended without notice until payment is resolved. No refund or service credit will be issued for any suspension period resulting from a failed payment.

6.8 Taxes. All stated prices are exclusive of applicable federal, state, or local taxes. Any applicable taxes will be calculated and added at checkout based on your billing address.

SECTION 7 - CANCELLATION

7.1 Client-Initiated Cancellation. Clients may request cancellation of their subscription at any time by submitting a written cancellation request to [support@jobscoot.com] or through the designated cancellation process in the client portal.

7.2 End-of-Cycle Effective Date. All cancellations are effective at the end of the current billing cycle regardless of when the cancellation request is submitted. The client will retain access to services through the end of the paid period.

7.3 No Refunds on Cancellation. Cancellation does not entitle the client to a refund of any portion of fees already paid, including fees paid for the cycle in which the cancellation is submitted.

7.4 Post-Renewal Cancellations. Cancellation requests submitted after a renewal has already been processed will take effect at the end of that newly commenced billing cycle. The renewal charge will not be reversed.

7.5 JobScoot-Initiated Cancellation. JobScoot reserves the right to cancel any subscription at its sole discretion at the end of the current billing cycle, with written notice to the client.

SECTION 8 - REFUNDS

8.1 Strict No-Refund Policy. ALL SUBSCRIPTION FEES PAID TO JOBSCOOT ARE NON-REFUNDABLE. This policy applies without exception to all subscription tiers, billing cycles, add-on purchases, and one-time fees except as explicitly stated in Section 8.2.

8.2 Sole Exception. The only circumstance under which JobScoot will issue a refund is if JobScoot, at its sole and absolute discretion, determines in writing that a client's professional profile does not meet the minimum threshold required for JobScoot to deliver its services effectively. In this case:

8.3 Non-Qualifying Circumstances. The following circumstances do NOT qualify for a refund under any condition:

8.4 Chargeback Warning. Initiating a chargeback, payment reversal, or bank dispute without first completing the internal dispute resolution process described in Section 11 constitutes a material breach of this Agreement. In the event of such a breach, JobScoot reserves the right to:

SECTION 9 - SERVICE DELIVERY AND PROOF OF SERVICE

9.1 Service Records. JobScoot maintains detailed records of all services delivered to each client. These records include but are not limited to:

9.2 Retention Period. These records are retained for a minimum of twenty-four (24) months from the end of the client's subscription and constitute conclusive proof of service delivery.

9.3 Dispute Documentation. In the event of any billing dispute, chargeback, or arbitration proceeding, JobScoot will submit the full documentation set listed in Section 9.1 as evidence.

SECTION 10 - INTELLECTUAL PROPERTY

10.1 Client Materials License. All resumes, cover letters, outreach scripts, video scripts, and written materials created by JobScoot on behalf of the client are delivered to the client for their exclusive personal use in connection with their individual job search.

10.2 Restrictions on Client Materials. The client may not resell, redistribute, sublicense, or commercially exploit any materials created by JobScoot.

10.3 JobScoot Intellectual Property. JobScoot's brand, logo, website content, service methodology, outreach systems, and proprietary databases are the exclusive intellectual property of JobScoot LLC and may not be copied, replicated, or used without express written permission.

SECTION 11 - DISPUTE RESOLUTION

11.1 Mandatory Pre-Dispute Contact. Before filing any claim, dispute, chargeback, or initiating any proceeding against JobScoot with any bank, card network, payment processor, or court, the client must first:

11.2 Binding Arbitration. Any dispute not resolved through Section 11.1 shall be finally resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. Arbitration shall take place in [State], United States.

11.3 Waiver of Class Action. The client expressly waives any right to participate in a class action lawsuit or class-wide arbitration against JobScoot.

11.4 Waiver of Jury Trial. Both parties waive the right to a jury trial for any dispute covered by this Agreement.

SECTION 12 - LIMITATION OF LIABILITY

12.1 Liability Cap. To the maximum extent permitted by applicable law, JobScoot's total cumulative liability to the client for any and all claims arising from or related to these Terms or the services shall not exceed the total amount paid by the client to JobScoot in the single most recent billing cycle immediately preceding the claim.

12.2 Exclusion of Consequential Damages. JobScoot shall not be liable under any circumstances for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of employment opportunity, loss of income, loss of career advancement, emotional distress, or reputational harm.

12.3 No Warranties. JobScoot makes no warranties, express or implied, regarding the outcome of its services, including any implied warranty of fitness for a particular purpose or merchantability.

SECTION 13 - INDEMNIFICATION

13.1 Client Indemnification. The client agrees to indemnify, defend, and hold harmless JobScoot LLC, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses - including reasonable legal fees - arising from:

SECTION 14 - GOVERNING LAW

14.1 Jurisdiction. These Terms and all disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of [State], United States of America, without regard to its conflict of law provisions.

SECTION 15 - SEVERABILITY

15.1 Severable Provisions. If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable. All remaining provisions shall continue in full force and effect.

SECTION 16 - ENTIRE AGREEMENT

16.1 Complete Agreement. These Terms, together with the Privacy Policy, Refund and Cancellation Policy, Service Delivery Policy, Billing Policy, Dispute Resolution Policy, and the signed Onboarding Agreement, constitute the entire agreement between the client and JobScoot and supersede all prior or contemporaneous agreements, representations, or understandings.

SECTION 17 - CONTACT

For any questions regarding these Terms: