Terms and Conditions

SECTION 1 - AGREEMENT TO TERMS

1.1 Binding Contract. These Terms and Conditions ("Terms," "Agreement") constitute a legally binding contract between you ("Client," "User," "you," or "your") and JobScoot LLC ("JobScoot," "Company," "we," "us," or "our").

1.2 Acknowledgment and Acceptance. By visiting our website, creating an account, enrolling in any JobScoot Program, or using any service offered by JobScoot, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

1.3 Non-Acceptance Consequences. If you do not agree to these Terms, you must discontinue use of the website and services and must not complete enrollment.

1.4 Electronic Signature. Completing enrollment on our platform - including clicking "I Agree," checking the acknowledgment box at checkout, or submitting payment - constitutes your electronic signature and your acceptance of these Terms.

1.5 Electronic Records and Consent. The Client consents to the use of electronic records, electronic signatures, checkbox acknowledgments, clickwrap acceptance, email notices, and platform-based notices in connection with JobScoot's services. JobScoot may retain acceptance records, including IP address, timestamp, email address, document version, payment session information, and browser or device information where available, as evidence of the Client's agreement to these Terms and the incorporated policies.

1.6 Universal Application. These Terms apply to all visitors, registered users, and enrolled clients of JobScoot.

SECTION 2 - ELIGIBILITY

2.1 Age Requirement. You must be at least 18 years of age to enroll in or use JobScoot's services.

2.2 Work Authorization. You must be legally authorized to work in the United States or be actively seeking employment authorization in the United States.

2.3 Information Accuracy. You represent and warrant that all information you provide to JobScoot - including your professional history, qualifications, credentials, and personal information - is accurate, truthful, and complete at the time of submission.

2.4 Right to Refuse Service. Because JobScoot's service depends on accurately representing the Client to prospective employers, JobScoot may decline to provide, suspend, or terminate service where it determines that false, misleading, or fraudulent information has been provided, consistent with Section 13.

SECTION 3 - DESCRIPTION OF SERVICES

3.1 Service Overview. JobScoot is a job search execution service. JobScoot provides done-for-you professional services to assist clients with their job search within the United States job market.

3.2 Services Included. Services include, but are not limited to:

3.3 Service Delivery Policy. Full detail on service delivery timelines, team structure, and process is set out in the Service Delivery Policy, which is incorporated by reference into this Agreement.

SECTION 4 - NATURE OF THE ENGAGEMENT

4.1 Services Performed on Client's Behalf. JobScoot performs the job search execution activities described in Section 3 on the Client's behalf and at the Client's direction.

4.2 Not an Employer. JobScoot does not act as the Client's employer or co-employer, does not make hiring decisions, and does not negotiate compensation or employment terms on the Client's behalf. All hiring decisions are made exclusively by third-party employers and are outside JobScoot's control.

4.3 No Outcome Guarantees. Except for the limited Performance Commitment expressly described in the Refund and Cancellation Policy, JobScoot does not guarantee employment, job offers, recruiter responses, employer decisions, compensation levels, visa outcomes, sponsorship outcomes, or any other employment result. The Client's sole remedy if JobScoot fails to meet the applicable Performance Commitment, subject to the Participation Conditions described in the Refund and Cancellation Policy, is the limited program-fee refund described in that Policy.

4.4 Compensation Structure. JobScoot's compensation for its services includes both a one-time program fee and a placement fee contingent on the Client's successful employment placement, each as described in the Billing and Payment Policy and the Refund and Cancellation Policy. By enrolling, the Client acknowledges having reviewed and accepted both documents as part of this Agreement.

4.5 No Representation as to Regulatory Status. Nothing in this Agreement constitutes a representation by JobScoot regarding its regulatory classification, licensing status, or obligations under the employment services or staffing laws of any state or jurisdiction. Any such obligations that may apply to JobScoot exist independently of this Agreement and are not created, altered, waived, or resolved by any provision of this Agreement.

4.6 Authorization to Act on Client's Behalf. By enrolling, the Client authorizes JobScoot and its personnel to prepare job-search materials, create resume variations, submit applications, communicate with recruiters and hiring teams, conduct employment-search outreach, and maintain application and outreach records on the Client's behalf, using the information, resume materials, preferences, and approvals provided by the Client.

4.7 No Legal, Immigration, Tax, or Financial Advice. JobScoot does not provide legal, immigration, tax, financial, or professional licensing advice. The Client is solely responsible for confirming their work authorization, visa status, employer sponsorship needs, tax obligations, credentialing requirements, and eligibility to interview for, accept, and continue employment. JobScoot is not responsible for any inability to interview, accept employment, continue employment, or satisfy employer requirements due to immigration, authorization, credentialing, tax, legal, or regulatory restrictions.

SECTION 5 - CLIENT OBLIGATIONS

5.1 Onboarding. The Client agrees to complete onboarding, including the 1:1 onboarding call with their assigned Customer Success Manager, within five (5) business days of enrollment.

5.2 Accuracy of Information. The Client is solely responsible for the accuracy, completeness, and truthfulness of all information provided to JobScoot, including professional history, skills, certifications, and target roles.

5.3 Resume Approval. The Client agrees to review the master resume prepared by JobScoot and provide written approval or specific revision requests within forty-eight (48) hours of delivery, consistent with the Service Delivery Policy.

5.4 Communication Responsiveness. The Client agrees to respond to communications from their assigned JobScoot team within forty-eight (48) hours of receipt.

5.5 Three-Attempt Rule. If the Client fails to respond to three (3) consecutive outreach attempts made by the JobScoot team through any communication channel on file, JobScoot will document the attempts and flag the account as unresponsive for the applicable Program Period. A Client flagged under this Rule is not eligible for the Performance Commitment described in the Refund and Cancellation Policy unless JobScoot reinstates eligibility in writing.

5.6 Lawful Use. The Client agrees to use JobScoot's services only for lawful job search purposes and in compliance with applicable law, and will not use the service to knowingly misrepresent their credentials to prospective employers.

5.7 Cooperation. The Client agrees to attend all scheduled onboarding, strategy, review, and service-related calls; remain reasonably available for interview scheduling; promptly notify JobScoot of recruiter or employer communications connected to JobScoot's applications or outreach; cooperate with interview scheduling; and not decline, miss, delay, or allow a qualifying interview opportunity to lapse without a documented, valid reason.

5.8 Service Records. Weekly progress reports, application logs, outreach summaries, resume approvals, interview records, and other service milestones delivered to the Client are deemed accurate and accepted unless the Client identifies a specific factual error in writing within five (5) business days of delivery. General dissatisfaction, silence, delayed objection, or later disagreement does not itself invalidate JobScoot's contemporaneous service records.

SECTION 6 - FEES

6.1 Governing Policies. The Client's financial obligations to JobScoot, including the one-time program fee and the contingent placement fee, are governed in full by the Billing and Payment Policy and the Refund and Cancellation Policy, each incorporated by reference into this Agreement. In the event of a conflict between this Section and either of those Policies, the more specific provision of the applicable Policy governs, consistent with the conflict-resolution principle stated in the Billing and Payment Policy.

SECTION 7 - CANCELLATION

7.1 Governed by the Refund and Cancellation Policy. The Client's right to withdraw from the Program, and the financial consequences of doing so, are governed in full by the Refund and Cancellation Policy, incorporated by reference into this Agreement.

SECTION 8 - SERVICE DELIVERY

8.1 Governed by the Service Delivery Policy. The scope, timeline, and manner of JobScoot's service delivery are governed by the Service Delivery Policy, incorporated by reference into this Agreement.

SECTION 9 - INTELLECTUAL PROPERTY

9.1 Client Materials License. All resumes, cover letters, outreach scripts, and other written materials created by JobScoot for the Client are delivered for the Client's exclusive personal use in connection with their individual job search.

9.2 Restrictions on Client Materials. The Client may not resell, redistribute, sublicense, or commercially exploit any materials created by JobScoot.

9.3 JobScoot Intellectual Property. JobScoot's brand, logo, website content, service methodology, and proprietary tools are the exclusive intellectual property of JobScoot LLC and may not be copied, replicated, or used without express written permission.

SECTION 10 - DISPUTE RESOLUTION

10.1 Pre-Dispute Contact. Before filing any claim or initiating any proceeding against JobScoot, the Client agrees, to the extent permitted by applicable law, to first contact JobScoot at connect@jobscoot.com, describe the issue in writing, and allow JobScoot a minimum of seven (7) business days to investigate and respond.

10.2 Binding Arbitration. Any dispute not resolved through Section 10.1 shall be finally resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. Arbitration shall be conducted remotely by video, telephone, or written submission unless the parties agree otherwise or the arbitrator determines an in-person hearing is required. The legal seat of arbitration shall be the State of Texas, United States, subject to any mandatory consumer-protection law that cannot be waived.

10.3 Waiver of Class Action. To the extent permitted by applicable law, the Client waives any right to participate in a class action lawsuit or class-wide arbitration against JobScoot.

10.4 Waiver of Jury Trial. To the extent permitted by applicable law, both parties waive the right to a jury trial for any dispute covered by this Agreement.

10.5 Collections Carveout. Nothing in this Section prevents JobScoot from pursuing unpaid fees, failed payment balances, chargeback recovery, collection costs, account recovery, or injunctive relief through a collections agency, small claims court, or any court of competent jurisdiction where arbitration would not provide an adequate, timely, or commercially reasonable remedy, to the extent permitted by applicable law.

SECTION 11 - LIMITATION OF LIABILITY

11.1 Liability Cap. To the maximum extent permitted by applicable law, JobScoot's total cumulative liability for service-delivery claims shall not exceed the program fee actually paid by the Client. For claims arising solely from an alleged billing error, JobScoot's liability shall not exceed the amount of the specific disputed charge actually paid by the Client. Amounts owed but unpaid by the Client do not increase JobScoot's liability cap and remain collectible.

11.2 Exclusion of Consequential Damages. JobScoot is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of employment opportunity, loss of income, loss of career advancement, or emotional distress.

11.3 No Warranties. Except for the Performance Commitment described in the Refund and Cancellation Policy, JobScoot makes no warranty, express or implied, regarding the outcome of its services.

11.4 Claims Period. To the maximum extent permitted by applicable law, any claim by the Client arising from or relating to JobScoot's services, fees, policies, or this Agreement must be brought within one (1) year after the event giving rise to the claim. Claims not brought within that period are permanently barred. This limitation does not restrict JobScoot's right to collect unpaid amounts owed by the Client.

SECTION 12 - INDEMNIFICATION

12.1 Client Indemnification. The Client agrees to indemnify, defend, and hold harmless JobScoot LLC, its officers, directors, employees, contractors, and agents from claims, liabilities, damages, losses, costs, or expenses - including reasonable legal fees - arising from:

SECTION 13 - TERMINATION FOR BREACH

13.1 Grounds for Suspension or Termination. JobScoot may suspend or terminate a Client's Program in the following limited circumstances:

13.2 Effect of Termination. Termination under this Section does not entitle the Client to a refund of the program fee beyond what is available under the Refund and Cancellation Policy, and does not affect any placement fee obligation that has arisen or later arises under that Policy.

SECTION 14 - GOVERNING LAW

14.1 Jurisdiction. This Agreement and all disputes arising under it are governed by the laws of the State of Texas, United States of America, without regard to its conflict of law provisions.

SECTION 15 - SEVERABILITY

15.1 Severable Provisions. If a provision of this Agreement is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and all remaining provisions will continue in full force and effect.

SECTION 16 - NOTICES

16.1 Delivery of Notices. Notices, reports, billing confirmations, placement confirmations, refund determinations, service updates, and other communications sent to the Client's registered email address are deemed delivered when sent, unless JobScoot receives an automated delivery-failure notice. The Client is responsible for maintaining a valid email address, monitoring communications from JobScoot, and promptly updating contact information.

SECTION 17 - NO WAIVER

17.1 No Waiver by Delay. JobScoot's delay or failure to enforce any provision of this Agreement does not constitute a waiver of that provision or any other right. Any waiver must be in writing and signed by JobScoot.

SECTION 18 - SURVIVAL

18.1 Retention of Records. Termination, cancellation, expiration, or withdrawal of the Client's Program does not limit JobScoot's right to retain, use, and submit service records, payment records, communication records, placement attribution records, signed authorizations, checkout records, and billing records for dispute response, chargeback defense, compliance, collections, legal proceedings, and enforcement of unpaid obligations.

18.2 Surviving Provisions. Sections concerning fees, placement fee obligations, payment authorization, chargeback response, Client Obligations, intellectual property, limitation of liability, indemnification, dispute resolution, governing law, records retention, and no waiver, and any other provision that by its nature should survive, survive the cancellation, expiration, withdrawal, or termination of the Client's Program.

SECTION 19 - ENTIRE AGREEMENT

19.1 Complete Agreement. This Agreement, together with the Billing and Payment Policy, the Refund and Cancellation Policy, the Service Delivery Policy, the Privacy Policy, and the signed Onboarding Agreement, forms the Client's agreement with JobScoot. Only the versions of these documents accepted by the Client at the time of enrollment govern that Client's engagement, unless the Client separately agrees to an amended version.

SECTION 20 - CONTACT

20.1 Contact Information. For questions regarding this Agreement, contact connect@jobscoot.com. To ensure priority handling, mark urgent matters "URGENT" followed by the relevant subject (for example, "URGENT - BILLING CONCERN") in the subject line.