Privacy Policy

SECTION 1 - PURPOSE AND SCOPE

1.1 What This Policy Describes. This Privacy Policy ("Policy") describes how JobScoot LLC ("JobScoot," "we," "us," or "our") collects, uses, shares, and retains personal information in connection with its website and services.

1.2 Incorporation by Reference. This Policy is incorporated by reference into JobScoot's Terms and Conditions. Capitalized terms used but not separately defined in this Policy have the meanings given to them in the Refund and Cancellation Policy, the Billing and Payment Policy, or the Service Delivery Policy, as applicable.

1.3 Who This Policy Applies To. This Policy applies to visitors to JobScoot's website and to enrolled clients ("Client," "you," or "your").

SECTION 2 - INFORMATION WE COLLECT

2.1 Account and Contact Information. Name, email address, phone number, and mailing or billing address.

2.2 Professional Information. Resume content, work history, education, skills, certifications, target roles, target companies, and work authorization or visa status, as provided by the Client during onboarding.

2.3 Payment Information. Payment card and bank account details are collected, transmitted, and stored exclusively by Stripe, Inc. Consistent with the Billing and Payment Policy, JobScoot does not store, access, or retain full card or bank account details at any time.

2.4 Employment Outcome Information. Where the Client discloses a placement under the Refund and Cancellation Policy, JobScoot collects the disclosed CTC and related offer information solely for the purpose of calculating and collecting the placement fee.

2.5 Communication Records. Emails, call notes, dashboard activity, and other communications between the Client and JobScoot personnel.

2.6 Automatically Collected Information. IP address, device and browser information, timestamps, and checkout or payment session information, collected as described in the Terms and Conditions in connection with acceptance records.

2.7 Outreach Account Information. Where the Client separately authorizes use of the Client's own email account for recruiter outreach, as described in the Service Delivery Policy, JobScoot collects the limited technical information necessary to send and log that outreach on the Client's behalf.

2.8 Sensitive or Regulated Information. Certain information provided by the Client, including work authorization status, visa-related information, employment history, compensation information, offer information, and professional background, may be considered sensitive or regulated personal information under certain laws. JobScoot collects and uses such information only as reasonably necessary to provide services, submit applications, conduct outreach, evaluate placement attribution, calculate placement fees, comply with legal obligations, and defend or enforce JobScoot's rights.

2.9 Reliance on Client-Provided Accuracy. JobScoot relies on the accuracy of information provided by the Client. The Client is responsible for ensuring that professional, contact, work authorization, payment, employment, offer, and CTC information is accurate, complete, and current. JobScoot is not responsible for errors, service issues, application issues, billing issues, or placement-fee calculations caused by inaccurate or incomplete information supplied by the Client.

SECTION 3 - HOW WE USE YOUR INFORMATION

3.1 Purposes of Use. JobScoot uses the information described in Section 2 to:

3.2 Software Tools and Automation. JobScoot may use software tools, automation, AI-assisted systems, or third-party platforms to support resume drafting, quality control, application tracking, outreach workflows, customer support, analytics, fraud prevention, and operational efficiency. JobScoot does not authorize such tools to use Client personal information for unrelated purposes except as permitted by their applicable service terms and JobScoot's vendor arrangements.

SECTION 4 - HOW WE SHARE YOUR INFORMATION

4.1 Service Providers. JobScoot may share information with third-party service providers that support service delivery, payment processing, outreach sequencing, contact sourcing, CRM, resume review, analytics, hosting, communications, email verification, fraud prevention, and operational support. Examples may include Stripe, HubSpot, Smartlead, Apollo.io, Jobscan, and similar providers. These providers are authorized to use information only as necessary to provide their services to JobScoot.

4.2 Prospective Employers and Recruiters. The Client's professional information and resume materials are shared with prospective employers and recruiters as necessary to submit applications and conduct outreach on the Client's behalf, consistent with the Client's authorization under the Terms and Conditions and the Service Delivery Policy.

4.3 Independent Third Parties. Prospective employers, recruiters, job boards, and application platforms are independent third parties. Once information is submitted to them, their own privacy policies, systems, retention practices, and legal obligations may apply. JobScoot is not responsible for the privacy, security, retention, use, or deletion practices of those third parties.

4.4 Affiliated Companies. JobScoot may share information with affiliated or related companies, including CredX, only where reasonably necessary for shared operations, administration, security, compliance, service coordination, customer support, billing support, analytics, or legal and dispute-response purposes. Affiliated companies are not authorized to use Client personal information for unrelated purposes without required notice or consent.

4.5 Legal and Compliance Disclosures. JobScoot may disclose information where required by law or legal process, or where necessary to establish, exercise, or defend legal claims, including in connection with billing disputes, chargebacks, collections, and regulatory inquiries.

4.6 Business Transfers. Information may be transferred in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

4.7 No Sale of Information. JobScoot does not sell personal information for monetary consideration. JobScoot also does not knowingly sell or share Client personal information for cross-context behavioral advertising as those terms may be defined under applicable state privacy laws. If JobScoot later engages in any activity that constitutes a "sale," "sharing," or targeted advertising under applicable law, JobScoot will provide required notices and opt-out mechanisms.

SECTION 5 - DATA RETENTION

5.1 General Retention Period. JobScoot retains account, service delivery, billing, authorization, and communication records for the duration of the Client's engagement and for seven (7) years following the conclusion of that engagement, to support the evidentiary and compliance purposes described in the Service Delivery Policy, the Billing and Payment Policy, and the Refund and Cancellation Policy, including chargeback defense, collections, and dispute response.

5.2 Placement Fee Collection Period. Where the Client's placement fee collection period under the Billing and Payment Policy extends beyond the retention period described in Section 5.1, JobScoot retains the applicable records through the end of that collection period plus the retention period described in Section 5.1, whichever is later.

5.3 Legal Overrides. JobScoot may retain information for a shorter or longer period where required or permitted by applicable law.

5.4 Deletion Requests. Deletion requests do not require JobScoot to delete records that JobScoot is legally permitted to retain for service delivery proof, billing, authorization, fraud prevention, security, dispute response, chargeback defense, placement-fee calculation or collection, collections, tax, accounting, compliance, or legal claims.

SECTION 6 - DATA SECURITY

6.1 Security Measures. JobScoot implements reasonable administrative, technical, and physical safeguards designed to protect personal information, which may include access controls, vendor controls, account permissions, secure payment processing, internal confidentiality practices, and reasonable restrictions on personnel access. No method of transmission, processing, or storage is completely secure, and JobScoot cannot guarantee absolute security.

6.2 Payment Card Security. Payment data is handled by Stripe in accordance with applicable payment card industry security standards. JobScoot does not store, access, or retain full card or bank account details, consistent with the Billing and Payment Policy.

6.3 Security Incidents. In the event JobScoot becomes aware of a security incident involving personal information, JobScoot will investigate and provide notices where required by applicable law. Not every security event constitutes a legally reportable data breach, and JobScoot will determine notification obligations based on applicable law, the nature of the information involved, and the results of its investigation.

SECTION 7 - YOUR PRIVACY RIGHTS

7.1 Your Rights. Depending on the Client's state of residence and subject to applicable legal thresholds, exemptions, and verification requirements, the Client may have the right to request access to personal information, correction of inaccurate personal information, deletion of personal information, a copy of personal information, and information about categories of personal information collected, used, disclosed, or shared by JobScoot.

7.2 Exercising Your Rights. To exercise these rights, the Client must contact connect@jobscoot.com and provide sufficient information for JobScoot to verify the request. JobScoot may deny, limit, or defer a request where permitted by law, including where information is necessary to complete a transaction, deliver services, detect security incidents, prevent fraud, maintain billing and authorization records, respond to disputes, defend chargebacks, comply with legal obligations, enforce agreements, collect unpaid amounts, establish or defend legal claims, or preserve records required under JobScoot's policies.

7.3 No Effect on Financial Obligations. Exercising these rights does not affect the Client's obligations under the Billing and Payment Policy or the Refund and Cancellation Policy, including any placement fee obligation that has already arisen. Consistent with applicable law, JobScoot may retain and continue to use information reasonably necessary to comply with legal obligations, complete a transaction, or establish, exercise, or defend legal claims, including the records described in Section 5.

7.4 Authorized Agents. Where permitted by applicable law, a Client may designate an authorized agent to submit a privacy request. JobScoot may require proof of the agent's authority and may require the Client to verify their identity directly before responding.

7.5 Appeals. If JobScoot denies a privacy request and applicable law provides a right to appeal, the Client may appeal by emailing connect@jobscoot.com with the subject line "PRIVACY APPEAL." JobScoot will review and respond within the timeframe required by applicable law.

SECTION 8 - COOKIES AND TRACKING TECHNOLOGIES

8.1 Cookie Usage. JobScoot's website may use cookies, pixels, analytics tools, session replay tools, advertising technologies, and similar tracking technologies to operate the website, remember preferences, measure performance, understand user behavior, improve services, prevent fraud, and support marketing. These technologies may collect device information, browser information, pages viewed, referral source, approximate location, session activity, and interaction data. The Client may control cookies through browser settings, but disabling cookies may affect website functionality. Where required by applicable law, JobScoot will provide additional notice or choice mechanisms for certain tracking technologies.

SECTION 9 - CHILDREN'S PRIVACY

9.1 Age Restriction. JobScoot's services are not directed to individuals under the age of 18, consistent with the eligibility requirements described in the Terms and Conditions. JobScoot does not knowingly collect personal information from anyone under 18.

SECTION 10 - INTERNATIONAL DATA PROCESSING

10.1 Cross-Border Processing. Certain JobScoot operational functions, including customer success, resume preparation, application processing, recruiter outreach, support, analytics, and administration, may be performed by personnel or service providers located outside the United States, including in India. By using JobScoot's services, the Client understands that personal information may be processed in the United States, India, and other jurisdictions where JobScoot personnel or service providers operate. JobScoot applies the safeguards described in this Policy regardless of processing location.

SECTION 11 - THIRD-PARTY LINKS

11.1 External Links Disclaimer. JobScoot's website and communications may contain links to third-party websites or platforms. JobScoot is not responsible for the privacy practices of third parties, and this Policy does not apply to information collected by those third parties.

SECTION 12 - RECORDS, DISPUTES, AND ENFORCEMENT

12.1 Records JobScoot Maintains. JobScoot may collect, retain, use, and disclose account records, service delivery records, application logs, outreach logs, dashboard records, weekly reports, resume approval records, communication records, payment authorization records, Stripe transaction records, placement confirmation records, CTC records, and related metadata for the purposes of delivering services, verifying Client cooperation, determining Performance Commitment status, calculating and collecting placement fees, responding to refund requests, defending chargebacks, investigating unauthorized-charge claims, pursuing collections, complying with legal obligations, responding to regulatory inquiries, and establishing, exercising, or defending legal claims.

12.2 Records Are Necessary to the Service Model. The Client acknowledges that these records are necessary to JobScoot's service model and financial enforcement structure. Privacy requests, cancellation, withdrawal, or account closure do not require JobScoot to delete or stop using records that JobScoot is legally permitted to retain for these purposes.

SECTION 13 - CHANGES TO THIS POLICY

13.1 Policy Updates. JobScoot reserves the right to amend this Policy at any time. The version of this Policy in effect at the time of the Client's enrollment governs the handling of that Client's information for the purposes described in this Policy. Material changes will be reflected by an updated "Last Updated" date.

SECTION 14 - CONTACT

14.1 Privacy Inquiries. For privacy-related questions or to exercise the rights described in Section 7, contact connect@jobscoot.com.